About the Planon Docupen RC800
In good faith I purchased 3 of these Planon DocuPen RC800 hand held color scanners from Planon Solution Systems and all three were defective straight form the Chinese factory! The factory in China has no quality control whatsoever and Planon will not honor it’s Implied Legal Warranty under United States Federal Statutes and they,the merchant for said device, Planon Solution Systems, are located in Ontario Canada.
What are the odds against getting 3 inherently defective RC800 hand held color scanners in a row packaged and hermetically sealed directly from the factory in China? The odds against receiving three inherently defective Planon DocuPen RC8000 color hand held scanners are astronomical!
The first RC800 hand scanner was physically crushed at the factory, but hermetically sealed and packaged then sent anyway! This device is thrown together, with Zero quality control and Planon System blatantly disregards the legal warranty!